- hello@cambit.co.uk
- (01223) 576705
Cambridge IT support specialists since 2004
IT support services that boost productivity
As Cambridge SME specialists, CambIT provides high-quality IT support services, specially tailored to each customer's unique requirements — with real people answering the phone, every time.
20+Years serving Cambridge
500+Businesses supported
98%Client retention
Essential package includes
✓Unlimited helpdesk support (Mon–Fri, 8:30–5:30)
✓Phone, email & portal access
✓Quick ticket responses in line with our SLAs
✓BitDefender endpoint protection
✓Remote monitoring & management
✓Email security & cloud backups
From
£125/month + VAT
£100 Workplace + £25 per user
What's included
Everything your Cambridge business needs to keep running
Our Essential IT support package covers your core IT needs, Monday to Friday, 8:30–5:30, with ticket responses in line with our SLAs. Every feature below is included as standard — no hidden extras, no nasty surprises.
Unlimited helpdesk
Mon–Fri, 8:30–5:30 via phone, email or portal
BitDefender endpoint protection
Enterprise-grade security on every covered device
Remote monitoring & management
24/7 real-time monitoring across your entire IT estate
Email security
Threat filtering and advanced inbox protection
Cloud backups
Automated backups monitored and verified by our team
Device & server management
PC, server and router management included as standard
Microsoft patch management
Security updates tested, deployed and verified
Vendor management
We deal with your third-party suppliers on your behalf
Scheduled strategy meetings
Regular reviews to keep your IT roadmap on track
Transparent pricing
Simple, predictable pricing from contract renewal
Our services are priced on a per user basis so you are assured of value for money, while our rolling monthly contracts mean that our Cambridge customers stay with us because we provide excellent service — not because they are locked in. All prices exclude VAT.
Every customer
Modern Workplace Management
£100
per month, per workplace
(Google or Microsoft)
(Google or Microsoft)
Full Google Workspace or Microsoft 365 management
User provisioning & licence management
Security configuration & monitoring
Ongoing admin support for your Cambridge business
+
Per user
Essential IT support
£25
per user, per month
Unlimited helpdesk support (Mon–Fri, 8:30–5:30)
Phone, email & portal access
BitDefender endpoint protection
Remote monitoring & management
Email security & cloud backups
Example: 10-user Cambridge business
Modern Workplace (£100) + 10 users × £25 (£250)
£350
/month + VAT
Add-ons & supplementary cover
Vulnerability & Patch Management
Ongoing vulnerability scanning and patch deployment — available on top of Essential
£7.50 /device/month
Device Cover
BitDefender & remote monitoring for additional devices beyond your supported user count
£4.00 /device/month
Basic User Cover
Email security & cloud backup for shared mailboxes and users who don't require helpdesk support
£5.00 /user/month
Why choose CambIT
Cambridge-based IT support that puts your business first
Founded in 2004, CambIT has established itself as a trusted IT support provider for businesses across Cambridge, Cambridgeshire and beyond. We are a local team who care about your success — not just your ticket queue.
Real people answering the phone
No automated menus — a knowledgeable member of our Cambridge team answers every call.
Cyber Essentials Plus certified
We hold Cyber Essentials Plus and IASME Cyber Assurance Level 1 accreditations.
Transparent pricing, no lock-in
Consistent monthly costs with any additional charges quoted ahead of time. Rolling monthly contracts.
Locally based in Cambridge
147 Milton Road, Cambridge CB4 1XE — supporting Cambridgeshire businesses since 2004.
★★★★★
“CambIT Support has become an indispensable part of our operations over the past seven years or so. They have provided friendly and responsive helpdesk services, invaluable IT consultancy and hands-on assistance with several key IT projects.”
Electronics business
IT support customer, Cambridge
★★★★★
“We treat CambIT Support as our IT department — the breadth and depth of knowledge and expertise we are able to access is a major asset to our business. I would have no hesitation in recommending CambIT Support to any Cambridge company.”
Technology company
IT support customer, Cambridge
Free IT audit
Talk to us
Free IT audit for Cambridge and Cambridgeshire businesses
Whether you are considering switching IT provider or would just like to find out how new technologies could improve your business' productivity, CambIT offers a free, no-obligation audit of your IT systems. After a short informal chat about your business, one of our senior Cambridge-based engineers can visit your premises to run the rule over your IT systems.
1. Review
A senior engineer will talk to you, either over the phone or in person, about your business goals and where you feel improvements could be made to your IT systems.
2. On-site audit
Our engineer will visit your Cambridge premises to look at your hardware, software, networks, backups and processes, benchmarking your systems against best practice.
3. IT report
We will encapsulate our findings in a report. The aim is to provide actionable information that can improve the way you do business — what you choose to do with it is entirely up to you.
Completely free, no obligation
There is no charge for the audit and no expectation that you'll become a customer. The goal from our point of view is to give you a preview of our approach and to convince you of our expertise.
No unnecessary recommendations
As SME specialists, we know how to make an IT budget work hard. We guarantee we won't recommend unnecessary change or over-specify a solution better suited to a large corporate.
Would your Cambridge business benefit from a systems health check?
Get in touch and we'll talk you through what a free audit involves.
Let the experts take care of your Cambridge business IT
Talk to our Cambridge team about your business, or give us a call to discuss your IT support needs.